Delete your account
Whether you signed up as a Customer or a Tasker, you can permanently delete your TaskMV account at any time. Here's how, and what happens to your data when you do.
Option 1: Delete it from the app
The fastest way, and available any time you can sign in:
- Open the TaskMV app (Customer or Tasker) and sign in.
- Go to Account.
- Tap Delete account and confirm.
Your account is deleted immediately — there's no waiting period.
Option 2: No access to the app
If you've lost access to your phone number or can't open the app, email [email protected] from the email address on your account (or tell us the phone number you signed up with) and ask us to delete your account. We'll process the request within a few business days and confirm once it's done.
What gets deleted
When your account is deleted:
- Your name, email, ID/selfie photos, and other personal details are permanently removed.
- Your phone number is freed up — nothing about it stays tied to your identity.
- You're signed out everywhere and can't log back in to the deleted account.
Job and payment history connected to your account stays on record without your personal details attached — the same way it would for a bank statement or an invoice. This is because that history also belongs to the other party involved (the Customer or Tasker on that job) and to TaskMV's billing records, so we can't remove it just because one side deletes their account.
See our Privacy Policy for the full picture of what we collect and why.