Terms & Conditions

1. What TaskMV is

TaskMV is a platform that connects Customers who need a task done with independent Taskers who can do it — electricians, plumbers, cleaners, and other home-service providers in the Maldives. Taskers may work independently or as staff registered under a Business account.

TaskMV is not a party to the task itself. We provide the platform that helps a Customer and a Tasker find each other, agree on a job, and communicate — we do not perform, supervise, or guarantee the work.

2. Taskers and Businesses are independent

Taskers are independent contractors, not TaskMV employees, agents, or representatives — this is true whether a Tasker uses TaskMV individually or as staff registered under a Business. A Business is responsible for its own staff, their conduct, and their work, in the same way it would be if TaskMV didn't exist.

3. Payments

Two separate kinds of payment happen on TaskMV, and it's important to understand the difference:

• Payment for the task itself is agreed directly between the Customer and the Tasker (or Business). TaskMV is not involved in, and is not responsible for, this payment — how much is charged, how it's paid, or whether it's paid at all is between the two of you.
• Subscription fees are what a Tasker or Business pays TaskMV directly to keep receiving job requests through the platform. New individual Taskers get their first 3 completed jobs free; after that (or for Business staff from the start), a flat monthly subscription applies. These are billed and confirmed by TaskMV admin — currently via manual bank transfer, with a receipt emailed once confirmed.

4. Account verification

Taskers must verify their phone number and submit a live selfie and a photo of a valid ID or work permit before their account is reviewed and approved. Businesses must submit their MED business profile document. We do this to keep the people using TaskMV real and identifiable — it does not make TaskMV a guarantor of any individual Tasker's skill, reliability, or conduct.

5. Disputes and issues

If something goes wrong with a job, both Customers and Taskers can report an issue through the app, with photo evidence where relevant. TaskMV admin reviews reported disputes on a best-effort basis to help resolve disagreements about a specific job, but this is a courtesy, not an obligation, and does not make TaskMV liable for the underlying issue.

6. Engage at your own risk

Booking or accepting a task through TaskMV means engaging with another independent person or business, in their home or yours, to have physical work done. As with any such arrangement, there is inherent risk. TaskMV is not liable for any loss, damage, injury, or dispute arising from a task booked, offered, or performed through the platform. You are responsible for exercising your own judgment — checking a Tasker's profile, agreeing on the job clearly, and taking reasonable precautions — before and during any task.

7. Suspension and termination

We may suspend or remove an account that violates these Terms, submits false information, or is reported for serious misconduct. A Tasker or Business account may also be suspended for non-payment of the subscription fee described in Section 3. We'll try to explain why when this happens.

8. Changes to these Terms

We may update these Terms as TaskMV evolves. If we make a material change, we'll ask you to review and accept the updated Terms the next time you open the app. Continuing to use TaskMV after that means you accept the changes.

9. Governing law

These Terms are governed by the laws of the Republic of Maldives.